As backlogged vets protest, soon-to-be vets prepare to file claims

Written by Daniel Moore, News21 // Video by Jessica Wilde, News21

The backlog of compensation and pension claims is down 4.7 percent in the last month and more than 10 percent lower than in February, the U.S. Department of Veterans Affairs announced Monday.

The agency has, in recent months, steadily reduced the claims backlog, which VA defines as those pending for more than 125 days, according to the weekly workload report. VA processed more than 4,000 claims last week alone, although the backlog stands at 565,327.

Concerned Veterans of America, a Virginia-based nonprofit, has in recent weeks campaigned for President Obama   to address the backlog. The Million Vet Backlog petition, which on Friday surpassed 20,000 signatures, also calls for VA Secretary Eric Shinseki to resign, citing a 2,000 percent increase in backlogged claims since he took office.

In Tucson, at the Airman Family and Wellness Center on Davis Monthan Air Force Base, however, dozens of soon-to-be veterans crammed into a windowless room to complete the final day of Transition Assistance Program.

Airman files disability claim before retirement from News21 on Vimeo.

During a two-hour morning session, “Briefing on VA Benefits,” George Henderson, a military service coordinator, touted the Benefits Delivery at Discharge program, which allows service members to file disability claims within 180 days of the discharge date.

“Do this before you actually separate, because you could be a part of the backlog wherever you go,” Henderson told the class. “I’m telling you, there are 18,000 claims up in Phoenix right now. You wait until you get out and you stay in Arizona, you’d be 18,001.”

Arizona fund aids more military families, veterans each year

By Chase Cook, News21

A growing number of veterans, active duty service members and their families are asking the Arizona Department of Veterans’ Services for help in making ends meet.
These are families whose chief providers are soldiers or veterans who were affected or left debilitated by combat.

In one instance the department paid to build a ramp for a disabled soldier. In April a soldier committed suicide; the department gave his family money for six months of help to pay bills.

The relief fund committee approved four awards totaling $14,722 in 2008, the first year of the program. Last year the committee approved 165 awards for $510,318.63. Overall, families have received about $1.36 million, according to Arizona Veterans’ Services. In May, at the monthly meeting, the Arizona Military Family Relief Fund committee considered six applications and approved three.

Those eligible include Arizona active-duty soldiers and veterans who served in combat after 9/11 and their families. They must have claimed Arizona as home when they entered military service, deployed with the Arizona National Guard or deployed from an Arizona military installation, according to Arizona Veterans’ Services.

The increase in applicants is mostly from changes to the relief fund’s qualifying criteria, which originally considered awards for soldiers or veterans who were physically injured or families of soldiers killed in combat, committee chairman and retired Air Force Col. Randy Meyer said.

“We are the stewards of this program,” Meyer said. “We have to do it right the first time.”

Meeting minimum qualification, however, doesn’t mean approval. The committee discusses every application, which features personal finance information and third-party verification of combat involvement and injuries. The committee then debates whether to support the application.

The three applications tabled or denied at the May 21 meeting in Phoenix were fraught with questions about debit card use, ATM withdrawals at casinos and the applicant’s inability to prove that hardship was combat related.

The committee is judicious with the money it gives out, and even with the program’s growth, Meyer said there isn’t an issue of applicants going without. All the money comes from private donors who receive state tax credits up to $400 for couples and $200 for singles. The Arizona Legislature sets a $1 million annual cap on tax credits for the program.