Disability claim processing times, September 2012
Original published values from the archived interactive. The VA goal shown in the original graphic is 125 days, excluding mailroom processing.
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| Office | Control (days) | Development (days) | Evidence (days) | Decision (days) | Award (days) | Authorization (days) | Total (days) |
|---|---|---|---|---|---|---|---|
| National Average | 12.4 | 116.6 | 231.1 | 51.7 | 13.4 | 4.4 | 429.6 |
| Baltimore | 16.2 | 197.1 | 455.7 | 45.8 | 59.5 | 6.5 | 780.8 |
| Boston | 7.6 | 116.3 | 322.9 | 57.6 | 4.4 | 1.2 | 510 |
| Buffalo | 10.1 | 97.1 | 205 | 11.9 | 12.1 | 3.2 | 339.4 |
| Cleveland | 11.4 | 92.3 | 317.2 | 78.9 | 4.7 | 2.3 | 506.8 |
| Detroit | 8.6 | 81.4 | 199.1 | 76.4 | 2.8 | 2.3 | 370.6 |
| Hartford | 5.5 | 14 | 90.7 | 43 | 2.6 | 1.2 | 157 |
| Indianapolis | 15.3 | 166.8 | 232.3 | 24.2 | 7.2 | 2.8 | 448.6 |
| Manchester | 11 | 90.8 | 188.6 | 89.5 | 27.6 | 3.1 | 410.6 |
| New York | 13.6 | 143.1 | 292.8 | 63.4 | 7.2 | 3.6 | 523.7 |
| Newark | 10 | 78.7 | 133.9 | 48.4 | 27.9 | 5.4 | 304.3 |
| Philadelphia | 13.8 | 88.4 | 215.8 | 74.6 | 17.6 | 6 | 416.2 |
| Pittsburgh | 14.6 | 127 | 226.4 | 78 | 13.2 | 2.8 | 462 |
| Providence | 15.3 | 20.9 | 100.8 | 34.9 | 4.1 | 6.5 | 182.5 |
| Togus | 6.9 | 45.4 | 54.1 | 5.7 | 4.9 | 3.8 | 120.8 |
| White River J. | 11.2 | 81.1 | 145.1 | 144.9 | 24.2 | 5.3 | 411.8 |
| Wilmington | 13.6 | 113 | 101.1 | 35.5 | 20.7 | 7 | 290.9 |
| Atlanta | 6.9 | 82.4 | 184.6 | 13 | 2.6 | 1 | 290.5 |
| Columbia | 10.8 | 111.1 | 214.6 | 72 | 5.6 | 2.4 | 416.5 |
| Huntington | 10.6 | 63.4 | 171 | 13.2 | 2.5 | 1.7 | 262.4 |
| Jackson | 13.7 | 50.2 | 275.7 | 6.7 | 2.1 | 0 | 348.4 |
| Louisville | 12.9 | 59.6 | 189.6 | 10 | 2.6 | 1.7 | 276.4 |
| Montgomery | 8.9 | 136.7 | 172.8 | 10.2 | 4.9 | 1.7 | 335.2 |
| Nashville | 6.8 | 10.5 | 110.8 | 3.7 | 6.2 | 1.8 | 139.8 |
| Roanoke | 11.6 | 145.9 | 278 | 13.9 | 4.2 | 2.3 | 455.9 |
| San Juan | 7.6 | 105.3 | 130.3 | 10.1 | 3.3 | 1.2 | 257.8 |
| St. Petersburg | 9.7 | 80.5 | 221.4 | 42.6 | 8.7 | 5.9 | 368.8 |
| Winston-Salem | 10.2 | 87.4 | 187.8 | 46 | 8.2 | 9.5 | 349.1 |
| Chicago | 21.3 | 154.6 | 328.9 | 17.1 | 9.4 | 2.6 | 533.9 |
| Des Moines | 6.5 | 104 | 177 | 11.9 | 3.2 | 1.2 | 303.8 |
| Fargo | 4.9 | 10.3 | 84.9 | 8.8 | 2.1 | 1 | 112 |
| Houston | 13.3 | 112.5 | 292.6 | 57.2 | 9.8 | 1.7 | 487.1 |
| Lincoln | 7 | 82.6 | 60 | 3.9 | 3.3 | 1.7 | 158.5 |
| Little Rock | 11.2 | 85.7 | 211.9 | 48.4 | 2.9 | 1.8 | 361.9 |
| Milwaukee | 5.6 | 79.2 | 87.5 | 19.3 | 2.5 | 1.9 | 196 |
| Muskogee | 7.7 | 88.9 | 102.7 | 22.1 | 4.8 | 3.2 | 229.4 |
| New Orleans | 10.4 | 92.1 | 218.1 | 45 | 3.7 | 1.3 | 370.6 |
| Sioux Falls | 6 | 15.1 | 62.2 | 6.7 | 3.8 | 0 | 93.8 |
| St. Louis | 13.1 | 110.5 | 264.6 | 11.5 | 3.5 | 1.5 | 404.7 |
| St. Paul | 7.2 | 14.5 | 56.8 | 8.1 | 1.8 | 2.4 | 90.8 |
| Waco | 11.1 | 141.5 | 273.4 | 37.5 | 7.4 | 2.9 | 473.8 |
| Wichita | 6.9 | 64.1 | 122.6 | 66.4 | 2.5 | 1.2 | 263.7 |
| Albuquerque | 7 | 51.6 | 132.5 | 36.1 | 3 | 1.1 | 231.3 |
| Anchorage | 3.7 | 104.1 | 214.2 | 44.7 | 0 | 0 | 366.7 |
| Boise | 8.2 | 24.4 | 97.1 | 17.9 | 7.9 | 3.4 | 158.9 |
| Denver | 10.6 | 98.3 | 162.9 | 16.3 | 4 | 0 | 292.1 |
| Cheyenne | 7.5 | 75.3 | 65.3 | 37.7 | 10.4 | 8.7 | 204.9 |
| Fort Harrison | 4.9 | 53.2 | 76 | 42.3 | 15 | 2.3 | 193.7 |
| Honolulu | 15.5 | 132.3 | 255.1 | 70.6 | 7.2 | 3.2 | 483.9 |
| Los Angeles | 12.9 | 244.4 | 384.7 | 70.1 | 4.1 | 1.7 | 717.9 |
| Manila | 7 | 15.2 | 174.2 | 14.2 | 1 | 1 | 212.6 |
| Oakland | 10.4 | 253.9 | 340.6 | 68.8 | 14 | 7.6 | 695.3 |
| Phoenix | 9 | 86.8 | 307.3 | 68.4 | 12.9 | 4.4 | 488.8 |
| Portland | 8.9 | 88.5 | 231.1 | 10.2 | 4.7 | 2.9 | 346.3 |
| Reno | 13.4 | 112.6 | 261.5 | 141.9 | 18.7 | 3.4 | 551.5 |
| Salt Lake City | 13.4 | 110.5 | 236.7 | 27.3 | 13.7 | 5.8 | 407.4 |
| San Diego | 11 | 102.4 | 212.1 | 85.8 | 17.5 | 15.1 | 443.9 |
| Seattle | 15.8 | 144.5 | 349 | 39.6 | 14.2 | 4.1 | 567.2 |